1. Scope and General Principle
Tutku Live values user privacy and data security. Information obtained within the scope of the platform is processed in accordance with the law, good faith principles, proportionality, and legitimate purposes.
This policy covers data collected through the website, mobile access, user support processes, security systems, and communication channels.
2. Information That May Be Collected
- Name, surname, username, email address, and similar account information.
- Profile information, user preferences, and content voluntarily provided by the user.
- Transaction records, usage history, session information, IP address, device, and browser information.
- Support requests, feedback, complaint records, and communication content.
3. Purposes of Processing Personal Data
- Carrying out membership processes and ensuring account security.
- Providing, improving, and personalizing platform services.
- Conducting transaction security, fraud prevention, and system audit processes.
- Fulfilling legal obligations and responding to official requests and audits.
- Managing user support, communication, and information processes effectively.
4. Legal Basis
Personal data may be processed where the user has provided explicit consent, where it is necessary for the establishment or performance of a contract, for compliance with legal obligations, for the establishment or protection of a right, or where legitimate interests require such processing.
5. Cookies and Similar Technologies
Cookies, pixel technologies, and similar tools may be used on the platform to improve user experience, manage sessions, remember preferences, strengthen security, and increase technical performance.
Users may manage cookie preferences through browser settings; however, disabling certain cookies may limit some functions of the platform.
6. Transfer of Data
Personal data may be shared, only to the extent necessary, with authorized business partners, service providers, public authorities, and legally authorized entities for the purpose of providing services, fulfilling legal obligations, ensuring information security, or operating technical infrastructure.
7. Data Security
Tutku Live implements appropriate technical and administrative security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, data transmission over the internet cannot be guaranteed to be completely risk-free.
8. Retention Period
Personal data is retained for as long as necessary for the purpose of processing and in consideration of the retention periods prescribed by applicable laws. Data whose retention period has expired is deleted, destroyed, or anonymized in accordance with legal requirements.
9. User Rights
Users may, within the scope of applicable legislation, request information regarding their personal data, request correction, deletion, or restriction of processing, and object to processing to the extent permitted by law.
Requests may be submitted through the communication channels specified on the platform. Requests are evaluated within a reasonable time in accordance with applicable legislation.
10. Third-Party Links
The platform may contain links directing users to third-party websites or services. When these links are used, the privacy policies of the relevant third parties apply. Tutku Live is not responsible for the data processing practices of third-party applications and websites.
11. Policy Changes
This Privacy Policy may be updated in line with service scope, technical infrastructure, business processes, or legal requirements. The current text becomes effective as of the date it is published.